1. Refund Policy Overview

At BioDesignPro, we strive to provide the best services. This refund policy explains the conditions under which refunds may be issued.

2. Eligibility for Refunds

• Refunds are only applicable to paid plans.
• Requests must be made within 7 days of purchase.
• Refunds will not be issued for partial usage of the service.

3. Non-Refundable Items

• One-time payments for digital products or services.
• Subscriptions that have been used beyond the refund eligibility period.
• Payments made for custom features or personalized services.

4. How to Request a Refund

• Send a refund request via our contact support page.
• Provide the order details, payment receipt, and the reason for the refund.
• Refunds are processed within 5-10 business days if approved.

5. Late or Missing Refunds

• If you haven’t received your refund within the expected timeframe, first check with your bank.
• Contact your payment provider, as processing times may vary.
• If you still have not received your refund, contact us for assistance.

6. Changes to the Refund Policy

We reserve the right to update this refund policy at any time. Any changes will be posted on this page.